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Resources

Global Support

Better customer service with an intuitive support ticketing system

Ticketing system:


Offer faster resolutions

Assign, track, manage, and resolve tickets effortlessly with a unified view of all conversations across email, chat, phone, web, and social media.

Provide customer service remotely

Solve customer issues quickly and efficiently from wherever you are - all you need is an internet connection and a laptop or cellphone.

Automate routine workflows

Cut down on repetitive tasks such as routing and categorizing tickets, and free up your team’s time to focus on important customer conversations.

Email Support

Beside ticketing system We’re ready to answer all your questions with email support for all issue about the software.

Support by Local People

Call center: With support centers in multiple country/location, our friendly support team is quick to respond, on every channel.
Onsite Support: Onsite support will normally be provided between prescribe time period for local support center.

Video Guide

In the time of using the software you will see a overview icon and a video icon in necessary pages. You will guided by quick reading user guide or watching a small video for using steps.

Small Business Guide

We provide highly interactive and engaging small business guide to help organizations tap into the power of peer support. Whether you’re a corporation you answered the confusion raised. Its all about from our info icon, FAQ or other tools in the software. read full guide

Interesting our awesome solutions? Click here to get a 30 days trial account for free!

Support & Contact Centers

  • House - 1/A (level-5), Road - 2
    Sector -3, Uttara, Dhaka-1230
    Bangladesh
    Email: support.dhaka@quickmas.com
  • 67 Willowtree Drive
    Melbourne Victoria 3310
    Australia
    Phone: +74 930 840 477
    Email: support.melbourne@quickmas.com
  • House - 1/A (level-5), Road - 2
    Sector -3, Uttara, Dhaka-1230
    Bangladesh
    Phone: +88 01710-378 106
    Email: support.dhaka@quickmas.com